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Return Policy

RETURN POLICY 

We understand that it can be difficult to get that perfect piece of gear the first time around. If you are not completely satisfied with your purchase we will grant a full refund or exchange. Customers are responsible for the shipping costs for returns.

Item(s) must be in new condition, not missing parts, tags, or instructions and in resalable condition. 

ALL RETURNS MUST BE SENT BACK WITHIN 5 WORKING DAYS (MALAYSIA) / 10 WORKING DAYS (OUTSIDE MALAYSIA) 

We do not grant refunds or exchanges for custom, discontinued, clearance, or closeout items except due to our error or an undisclosed defect.

If you need more information or want to proceed a return, please contact us via email: hellokedai.info@gmail.com


ways of RETURNS

Method 1: Return Via Post Office (RM7 And Above Depending On Weight)
// 1-3 Working Days To Arrive Ark Workshop & Lifestyle 

All new returns request must be emailed to arklifestyle.info@gmail.com


Mail your items to the address below :
Ark Workshop & Lifestyle 
Mahsa Avenue, Lot 2-28, Level 2, Block B,
Jalan Ilmu, off Jalan Universiti 59100 Kuala Lumpur Malaysia

Method 2: Drop off At Ark Workshop & Lifestyle (address As above)